Careers At NOBL

The Warehouse & Production Lead is a “player-coach” position. You will oversee daily warehouse operations, while serving as a senior technical resource for wheel building and production. You will ensure the team meets exacting standards while maintaining a fast-paced, organized, and positive work environment.  

If this role sounds like a good fit for you and you’re interested in learning more, please submit your resume and cover letter outlining why you think you’d be a strong addition to our growing team.

Any applications without a cover letter will not be reviewed.

Key Responsibilities

Leadership & Warehouse Operations

• Workflow Coordination: Supervise daily tasks related to unboxing inventory, order picking, and shipping.  
• Inventory Management: Lead regular inventory counts and maintain a highly organized warehouse space.  
• Quality Control: Ensure all wheels and products leaving the Bellingham facility meet NOBL’s exacting standards.  
• Team Guidance: Act as a point of escalation for production questions and assist team members with training on assembly and safety protocols.  
• Systems Proficiency: Utilize Odoo, or similar tools to track orders and inventory.
• Communication: Maintain seamless communication with internal teams in Bellingham and Cumberland to ensure customer satisfaction.  

Production & Wheel-Building

• Technical Assembly: Build premium bicycle wheels to professional standards. Appropriate tools and training will be provided, you do not necessarily need to have built wheels before. 
• Support Tasks: Assist with cleaning wheels, packaging, and general production duties during peak periods.  

Who You Are

• Cycling Expert: A passionate cyclist with deep knowledge of high-end bike components.  
• Experienced Lead: Proven experience in a warehouse, retail, or production leadership role.  
• Mechanically Skilled: Expert-level comfort building wheels and handling premium carbon components.  
• Detail-Oriented: You “sweat the small stuff” and can maintain focus in a fast-paced environment.  
• Tech-Savvy: Proficient with Google Suite, Excel, and modern software like Odoo.  
• Adaptable: A multitasker who can jump between technical building and administrative leadership seamlessly.  

All of our employees share our five Core Values:

• Passion – Work With Purpose
• Detail – Sweat the Small Stuff
• Fun – Through Work & Play
• Teamwork – Build Momentum Together
• Grit – Persistence, Resilience and Strength of Character

What We Offer

• Paid time off and casual dress code.  
• Access to outdoor industry discounts and company social hours.  
• Work computer and the opportunity to use a loaner carbon wheelset.  
• A Monday–Friday, 8-hour shift schedule.  

Please submit your resume and a required cover letter outlining your leadership experience and why you are the right fit for Western Bike Company. 

Successful applicants will be contacted for onboarding interviews.

As a Production & Customer Service Team Member, you’ll play a dual role supporting both our hands-on wheel-building operations and our customer-facing services. You’ll be part of a fast-paced environment where attention to detail, teamwork, and passion for cycling are key.

If this role sounds like a good fit for you and you’re interested in learning more, please submit your resume and cover letter outlining why you think you’d be a strong addition to our growing team.

Any applications without a cover letter will not be reviewed.

Key Responsibilities

Production & Wheel-Building

• Assemble and build bicycle wheels to exacting standards (training and equipment provided).
• Install tubeless tape and valves to wheelsets, and apply vinyl decals.
• Assist with inventory counts and warehouse organization.
• Help out with production during busy periods, including cleaning and packaging wheels.

Customer Service

• Provide amazing customer service.
• Respond to support requests via email (Freshdesk Helpdesk system), phone, and occasionally in-person.
• Learn about our product line and assist customers with recommendations, warranty claims, and post-order support.
• Maintain excellent communication with internal teams to ensure smooth operations and customer satisfaction.

General

• Maintain confidentiality of sensitive information.

Perform other duties as required in support of the team and company goals.

Who You Are

• Cycling Expert: A passionate cyclist with deep knowledge of high-end bike components.  
• Experienced Lead: Proven experience in a warehouse, retail, or production leadership role.  
• Mechanically Skilled: Expert-level comfort building wheels and handling premium carbon components.  
• Detail-Oriented: You “sweat the small stuff” and can maintain focus in a fast-paced environment.  
• Tech-Savvy: Proficient with Google Suite, Excel, and modern software like Odoo.  
• Adaptable: A multitasker who can jump between technical building and administrative leadership seamlessly.  

All of our employees share our five Core Values:

• Passion – Work With Purpose
• Detail – Sweat the Small Stuff
• Fun – Through Work & Play
• Teamwork – Build Momentum Together
• Grit – Persistence, Resilience and Strength of Character

What We Offer

• Paid time off and casual dress code.  
• Access to outdoor industry discounts and company social hours.  
• Work computer and the opportunity to use a loaner carbon wheelset.  
• A Monday–Friday, 8-hour shift schedule.  

Please submit your resume and a required cover letter outlining your leadership experience and why you are the right fit for Western Bike Company. 

Successful applicants will be contacted for onboarding interviews.