Crash Replacement & Warranty

Standard Warranty

  • Applies to original owner only.
  • 2.5 years on all manufacturing defects.
  • 5 years crash replacement
  • Covers 100% of the rim cost.

All rims  come with 2.5 years of warranty, and 5 years crash replacement by default for the original owner. Warranty covers any damage that is deemed a result of a manufacturing defect. Warranty replacement covers 100% of the cost of the new rim.  Warranty does not cover shipping or labour charges.

Our crash replacement  policy covers damage that is caused by casing jumps, hitting square edges at speed, backing over your wheel with your Tacoma, and of course a gnarly crash. We’ve found that most of our riders own their bikes for 5 years or less before purchasing a new one. We feel this is the best option for most riders. The crash replacement cost is 50% of MSRP

Premium (LIFETIME) Warranty

Typically manufacturers charge for their lifetime warranty coverage through the initial sticker price. We decided to give you the option.

  • Applies to original owner only.
  • Lifetime protection on manufacturing defects.
  • Lifetime crash replacement.
  • Available on complete wheelsets build by NOBLwheels

With all 2019 products, direct consumers have the option to purchase lifetime protection on their rims. For an extra $100USD, they will receive lifetime  Warranty and Crash Replacement. This policy applies for the original owner only, for the entire duration of their ownership. This is the best option if you anticipate riding the wheelset for over 5 years.  As with the standard warranty,  this covers any damage that is deemed a result of a manufacturing defect.

Our crash replacement policy covers damage that is caused by casing jumps, hitting square edges at speed, backing over your wheel with your car, and of course a gnarly crash. Warranty covers 100% of the rim cost, while Crash Replacement covers 50% of the retail price Shipping, taxes and labour charges are not covered.

 

The Fine Print:

NOBL rims should ALWAYS be built with bladed or double butted spokes. Do not use straight gauge spokes as they are too stiff and can cause carbon rims to crack prematurely. Often butted spokes are stronger than their non-butted counterpart as they go through an additional forging process. Use of straight gauge spokes will VOID warranty

Defects covered by warranty:

  • Defects that significantly impact the performance of the rim.
  • If the nipples pull through the rim and the spoke tension is below 160 kg/f.

Not covered by warranty:

  • Damage that occurred as a result from not riding your bike. Such as driving over your rims with your vehicle, exhaust fumes from your vehicle melting your tire onto the rim or damaging the resin, ripping your bike off your roof rack when pulling into underground parking etc.
  • Superficial scratches or chips on the rims
  • Decals
  • Rim issue due to an incorrectly built wheel
  • Sales tax, duty, VAT, freight or shipping charges
  • Broken spokes, nipples or hub issues
  • Rim strikes.
  • Other service fees
  • Any warranty coverage expressed or implied by the dealer beyond the provisions stated in the NOBL warranty literature.
  • Modifications to the rims not recommended or approved by NOBL

Warranty & Crash Replacement Form

Please fill out the form below to submit your claim

Warranty & Replacement Claim Form
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