The Gritty Details
Please clean your wheels and remove the tires, cassette, rotors and any inserts you’re using before dropping them off at our shop.
While we offer this service to our loyal customers, in some cases, we may not have the resources to remove your components before getting to work resulting in your wheels being bumped down the queue.
Steps to Prepare Your Wheel(s):
- Remove your wheel(s) from your ride.
- Remove all tires, rotors and cassettes.
- Clean — within reason.
If the wheels arrive with components installed, we may need to charge you our Wheel Preparation Fees.
If you have brought your wheels in with parts that need to be removed and you do not ask for re-installation service, your components will be provided back to you separately.