Warranty

 

 

We’re proud of what we do here at NOBL wheels. We put in an extreme attention to detail from start to finish with our rims. Our facilities use industry leading technologies and manufacturing techniques. Iterative improvements are frequently applied to each of our rims. The result is a product that is continually evolving to meet the needs of riders.  It doesn’t stop there. Our wheel building facility in beautiful British Columbia uses a strict and controlled process with wheel assembly. We’ve paired with the best hub and spoke providers in the industry to produce class leading wheelsets at competitive prices. For these reasons we’re confident in our product. We can guarantee that they will offer uncompromising performance ride after ride. With our warranty and crash replacement plans, we offer two classes of coverage depending on the product series you purchase.

 

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Sinewave & Dropbar Series Warranty

TR32, TR35, TR37, TR41, HR35, CR35, HR45, CR45

Lifetime Warranty: If you manage to break your rims while riding the product’s intended use, we will send you a replacement rim at no charge and you will just have to pay the shipping cost. If you damage your rims because of non-riding circumstances like melting your rims because it was sitting too close to your vehicle’s exhaust on a road trip, or driving into the car park with your bike on your roof, or use of non butted spokes we’ll give you 50% off a replacement. This coverage lasts indefinitely to the original purchaser. If you have repeated warranty incidents we will work to find a product better suited for your needs.

 

Legacy Series Warranty

CX28, TR33, TR36, TR38

Our legacy series of rims come with a 5 year warranty for the original owner. Warranty covers any damage that is deemed a result of a manufacturing defect. It covers 100% of the cost of the new rim but does not cover shipping or labour charges. Our crash replacement  policy covers damage that is caused by casing jumps, hitting square edges at speed, backing over your wheel with your Tacoma, and of course a gnarly crash. The crash replacement cost is 50% of MSRP.

Upgrade To Lifetime

Upgrade your warranty to our Lifetime warranty and crash replacement coverage plan. Must be added during rim or wheelset purchase. Option will appear during wheelset customization at the bottom of the page.

Fast & True, for life.

At NOBL Wheels, we’re big on family. That’s why we’re happy to offer a lifetime of in-house tuneups for the original owner.

Read More

Warranty Wheel Prep

Please clean your wheels and remove the tires, cassette, rotors and any inserts you’re using before returning them for crash replacement or warranty.

 

Steps to Prepare Your Wheel(s):
  • Remove your wheel(s) from your ride.
  • Remove all tires, rotors, cassettes AND valves.
  • Clean — within reason.
Wheel Preparation Fees
Tire Removal

$25 per wheel
Cassette Removal

$30
Rotor Removal

$20 per wheel
Anything to do with Cush Core…

$60 per wheel
Please Note:
  • If the wheels arrive with components installed, we may need to charge you our Wheel Preparation Fees.
  • If you return your wheels with parts that need to be removed and you do not ask for re-installation service, your components will be provided back to you separately.

Warranty & Crash Replacement Form

Please fill out the form below to submit your claim:

Warranty & Replacement Claim Form
Are you a customer, or a NOBL dealer completing this form on a customer's behalf?
Please include any beneficial notes regarding the claim (eg. customer name, email, etc.)
If you don't have an invoice number, please enter the approximate order date.
(in lbs)
-psi
0psi100psi
Please include details such make, model.
Please include details such as tire size (most important), and side wall thickness.
If yes, what insert are you running?
Shipping Address
Address
Apartment/Suite (If applicable)
City
State/Province
Zip/Postal
Country

Maximum file size: 10MB

Maximum file size: 10MB

A picture of the serial number MUST be included with a claim. It is printed on the rim bed near the valve hole.
Warranty Terms
If you're returning your wheels to NOBL, you acknowledge that your wheels are clean and have removed any components — handling fees will be applied if we receive wheels with tires, inserts, rotors, cassettes or valves attached, and we can not guarantee these items will be returned to you. See the above Warranty Wheel Prep section for more details.